Urine - Pet Stains - A Dog or Cat on Carpet or a lounge suite

Removing Pet Stains and Odors

Accidents happen; here's how to clean up

You know how it goes: The minute you turn your back, your pet decides that your new carpet's the perfect place to relieve himself.

You clean and clean, but you can't get rid of that smell. What can you do?

Where'd it happen?

You need to find which areas are soiled, and then re-train your pet to avoid eliminating in those areas. And to do that, you'll have to clean those areas, and clean them well.

Here are the steps you'll need to take:

• Use your nose and eyes to find soiled areas. You might want to use a black light, which you can purchase at a home supply store. A black light will usually show even old urine stains. Turn out all of the lights in the room; use the black light to identify soiled areas, and lightly outline the areas with chalk.
• Clean the soiled areas to remove the odors.
• Visit your veterinarian to rule out medical causes for the behavior.

Cleaning up

Make the "accident zone" unattractive and/or unavailable to your pet and the appropriate "bathroom" area attractive as a way to retrain your pet. Then use positive reinforcement techniques to show him the appropriate place to eliminate. To do this successfully, follow our recommendations for retraining your pet.

To be successful, you need to follow all of these steps. If you fail to completely clean the area, your re-training efforts will be useless.

As long as your pet can smell his personal scent, he'll continue to return to the "accident zone." Even if you can't smell traces of urine, your pet can. Your most important chore is to follow these steps to remove (neutralize) that odor:

To clean washable items

Machine wash as usual, adding a one-pound box of baking soda to your regular detergent. It's best to air dry these items if possible. If you can still see the stain or smell the urine, machine wash the item again..

To clean carpeted areas and upholstery

For "new" stains (those that are still wet):

• Soak up as much of the urine as possible with a combination of newspaper and paper towels. The more fresh urine you can remove before it dries, especially from carpet, the easier it will be to remove the odor. Place a thick layer of paper towels on the wet spot, and cover that with a thick layer of newspaper. If possible, put newspaper under the soiled area as well. Stand on this padding for about a minute. Remove the padding, and repeat the process until the area is barely damp.
• If possible, put the fresh, urine-soaked paper towel in the area where it belongs—your cat's litter box or your dog's designated outdoor "bathroom area." This will help remind your pet that eliminating isn't a "bad" behavior as long as it's done in the right place.
• Rinse the "accident zone" thoroughly with clean, cool water. After rinsing, remove as much of the water as possible by blotting or by using a wet vac.
• Call A professional - Able Carpet Care to remove staining and odours - 03-9562-7565

For stains that have already set:

• Use a high-quality pet odor neutralizer once the area is really clean (available at pet supply stores). Be sure to read and follow the cleaner's directions for use, including testing the cleaner on a small, hidden portion of fabric first to be sure it doesn't stain.
• Try any good carpet stain remover if the area still looks stained after it's completely dry from extracting and neutralizing.
• Avoid using cleaning chemicals, especially those with strong odors such as ammonia. From your pet's perspective, these don't effectively eliminate or cover the urine odor and may actually encourage your pet to reinforce the urine scent mark in that area.
• Neutralizing cleaners won't work until you've rinsed every trace of the old cleaner from the carpet if you've previously used cleaners or chemicals of any kind on the area. Even if you haven't used chemicals recently, any trace of a non-protein-based substance will weaken the effect of the enzymatic cleaner. The cleaner will use up its "energy" on the old cleaners, instead of on the protein stains you want removed.
• Your job will be more difficult if urine has soaked down into the padding underneath your carpet. In some cases, you may need to take the drastic step of removing and replacing that portion of the carpet and padding.

To clean floors and walls

If the wood on your furniture, walls, baseboard or floor is discolored, the varnish or paint has reacted to the acid in the urine. You may need to remove and replace the layer of varnish or paint. If you do so, make sure the new product is safe for pets.

Employees at your local hardware or home improvement store can help you identify and match your needs with appropriate removers and replacements.

Washable enamel paints and some washable wallpapers may respond favorably to enzymatic cleaners. Read the instructions before you use these products. You should also test them in an invisible area.

Re-train your pet

Finally, along with cleaning, teach your pet where you want him to eliminate. To do this, make the "accident zone" unattractive and the appropriate "bathroom" area attractive. For help, check these links: